At Malviya Group customer satisfaction is our top priority If you are not completely satisfied with your purchase we offer a straightforward return and refund policy to ensure your shopping experience remains seamless and hassle-free.

Return Policy

• • Eligibility: Items must be returned within 7 days of receipt Products must be unused unwashed and in their original packaging with tags attached.
  • NonReturnable Items: Certain items are nonreturnable including gift cards personalized items and items marked as final sale.
  • Condition: Returned items must be in their original condition We reserve the right to refuse returns that do not meet these criteria.

Return Process

• • Initiate a Return: To start a return contact our customer service team at malviyagroup98gmailcom or 91 9082344349 with your order number and reason for return.
  • Return Authorization: Once your return request is approved you will receive a Return Authorization RA number and instructions on how to send your item back.
  • Shipping: Customers are responsible for return shipping costs unless the item is defective or the return is a result of our error We recommend using a trackable shipping service to ensure your return is received.

Refund Policy

• • Processing Time: Once we receive your return we will inspect the item and process your refund within 7-10 business days You will be notified via email once your return has been processed.
  • Refund Method: Refunds will be issued to the original method of payment Please allow additional time for the refund to appear on your statement depending on your financial institution.
  • Shipping Costs: Original shipping costs are non-refundable unless the return is due to a defective product or an error on our part.

Exchanges

• • Exchange Eligibility: Exchanges are subject to product availability If the desired item is not available a refund will be processed instead.
• • Process: To exchange an item follow the return process outlined above and specify the product you wish to receive in exchange We will ship the exchange item once the original item is received and inspected.

Damaged or Defective Items

• • Reporting: If you receive a damaged or defective item please contact our customer service team within 7 days of receipt Provide your order number and a description or photo of the issue.
• • Resolution: We will work with you to resolve the issue promptly either by providing a replacement or issuing a refund.

Contact Us

If you have any questions about our Return Refund Policy please contact our customer service team at

Email: malviyagroup98gmailcom

Phone: 91 9082344349

Address: 17131 New Anand Nagar Near Vakola Police Station Santacruz E Mumbai400055.

Thank you for shopping with Malviya Group We value your business and are committed to providing a positive shopping experience